Shipping Policies
TheSvxnt Shipping Policy
At TheSvxnt, we strive to provide you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below for details on delivery times, costs, and more.
Shipping Times
• Processing Time: All orders are processed within 2-4 business days. Please note that this processing time does not include weekends or holidays.
• Delivery times: Between 9AM TO 10PM.
• Domestic orders (CANADA): Typically arrive within 7-10 business days.
• International orders: Delivery time varies depending on your location, typically between 10-20 business days.
• Please note: Delivery times may be affected by customs procedures, weather conditions, or other external factors.
Shipping Costs
• Free Shipping across CANADA
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress on the carrier’s website.
Customs & Duties
• International orders may be subject to customs duties or taxes, which are the responsibility of the customer. These fees are determined by the customs authority in the destination country, and we cannot control or predict them.
Shipping Restrictions
We currently ship to most countries, but there are some locations where shipping may not be available. If we are unable to ship to your location, you will be notified before your order is processed.
Order Issues
If your order is delayed, damaged, or lost during transit, please contact our customer support team at TheSvxnt@gmail.com. We will do our best to resolve the issue as quickly as possible.
Thank you for shopping with TheSvxnt! We are committed to ensuring your products arrive safely and promptly.